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I've tried different headphones, replaced the batteries on the remote, and turned the tv off then back on while in HDMI Roku mode. As described above, your Roku device plays music to help during the setup process. The remote does operate off and on though. Roku 4 remote stopped controlling volume. Causes of a Roku Remote Not Working . In fact, newer models will even pair your remote control directly with your TV, so you can control volume and power settings, too. More - checked my sound settings on Roku and the tv to make sure it was not in a surround sound mode (only stereo). Quote #1; ... is a menu to control other devices. Setting up your sound bars with your Roku TV is not difficult. My Sharp Roku TV says "Control Other Devices (CEC)". Use the Roku Mobile App. There are many reasons why a Roku remote stops working, and some are easier to diagnose than others. Select Remote and then select Set up remote for TV control. I can very faintly hear sound through the headphones and the tv volume cutoff works. It was working perfectly last night. The new Roku Enhanced Remote not only offers a voice search button but also includes TV power and volume buttons. I have a TCL Roku 65S401 tv that I was using the Direct RC65 remote to control. 1.) Other times, the problem may be with the remote. Troubleshooting. Usually, it's because of something simple, like dead batteries or a blocked signal. Step 1 The foremost step is to select the ‘Home’ button by pressing it on your Roku remote as shown in the figure. That’s right, if you have a compatible TV you can now use your Roku Enhanced Remote to turn your TV on and off, and control the TV volume. These enhanced remotes contain infrared and wireless technologies that allow you to control both your Roku player and certain functions of your TV. Follow the on-screen prompts to complete the process. The Roku remote can be used to control these sound bars, as well as the basic functions of your TV. But, if you’re using a Roku stick on a non-Roku smart TV, you should also be able to use the TV’s remote control to change the volume. Open 'Settings' By pressing the home button you will see the home screen with several options getting displayed on your Roku device. Today, I find that the TV got a software update from Roku and now the RC65 will not control the volume or mute functions. The 2017 release of Roku Streaming Stick + and Roku Ultra introduced a new Roku remote control that you’re able to set up to control your TV. Make sure one or both of those are selected. You can follow these steps to guide you through the process. it used to have a single selection labeled One Touch Play, but I notice my Sharp has a separate System audio control checkbox. One kind is an infrared (IR) remote and the other is an enhanced “point-anywhere” remote. For example, a TCL Roku TV remote may not work for a Roku stick inserted in a LG or Samsung smart TV. Here is how you can enable the automatic levelling feature on your Roku device for better viewing of the videos. Roku remote control problems Roku devices come with two different kinds of remote controls. Connecting your sound bar to Roku will give you an unprecedented level of audio quality. It’s always best to use the remote that came with your Roku device. Select Start to automatically set up your Roku Enhanced Remote to control the volume and power on your TV.

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